Quality Analyst For Insurance Telesales Process

From 1 to 3 year(s) of experience
₹ 2,25,000 - 3,00,000 P.A.

Job Description

Desired Profile :


Excellent inter personal skills with an ability to share feedback

Basic knowledge in MS office ( Excel and Word)

Having knowledge in Insurance Industry

Fluent in spiking Telugu / Tamil language

Prior experience in Insurance process


Job Description:

  • Auditing calls and sharing feedback to sales team
  • Conducting Team huddles on daily basis
  • Conducting sessions and Dip checks wherever required
  • Motivating CROs to perform better
  • Adhering to audit timelines

Role:Call Quality Analyst

Salary: 2,25,000 - 3,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:Quality Assurance

Role Category:Business Process Quality

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Shriram Life Insurance

About Shriram Life Insurance
Shriram Life Insurance Company Limited (SLIC) is a part of Rs.1, 40,000 Crores financial services conglomerate Shriram Group, in association with Sanlam Group of South Africa. Shriram Life is a profit making Life Insurance Company with a mission to be the No.1 Life Insurance Company in the country with a purpose to serve the segments of society most vulnerable to economic impacts in the event of the loss of breadwinner of the family.
Life insurance arm of Shriram Group has carried forward the group philosophy of financial inclusion by penetrating the unexplored segments. Shriram Life has significantly focused on Inclusive growth by taking life insurance to the section where it is needed the most -The 'AAM AADMI' (Common Man)
SLIC is embarking on an ambitious expansion plan & is on lookout for talented & ambitious professionals.
Company Info
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Contact Company:Shriram Life Insurance

Address:Plot No 31 and 32,5th Floor,Ramky Selenium,Financi, al District, Gachibowli,Hyderabad, Hyderabad, Telangana, India